This course focuses on best practice methods for professional management of careers and the workforce in the hospitality industry. Talent management is a key component for success in this segment. The importance of learning cross-cultural aspects of professional communication in individual and group contexts in emphasized. Students survey the wide variety of workforce and talent management needs and techniques in the hospitality industry. A venture/business plan is developed during the course. In addition to the classroom instruction, students have the option to get real-world experience through a practicum in an approved organizational setting for 100 – 160 hours or an applied project designed with the instructor. (International students need to meet their international student advisor for details).


Master’s degree in related field, doctorate preferred.

Three to five years of University teaching experience, graduate teaching experience preferred

Three to five years of management experience in the hospitality industry

Experience in talent development a plus.

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